Where are you located?
We are headquartered in Austin, Texas. However, our teams live and work all throughout the country in our major city hubs, and we can go anywhere you need us to be.
What kind of packages do you offer?
Our packages are custom and personalized just for you and your wedding day. Generally, if you have a smaller wedding, you'll only need one photographer and one videographer. But if you have a larger wedding, you can add second shooters as needed. We mainly build your package on the size of your wedding by guest count, and the number of hours of coverage that you'll need for your wedding. Your packages can include audio of vows and speeches, aerial drone coverage, documentary style editing, video live streaming, and extra sessions, and more!
What is the booking process like?
On your very first consultation call, you will meet your bridal consultant, talk about your wedding plans so far, and receive a custom wedding photography and videography package designed just for you and your wedding day.
What happens if...?
There are lots of scenarios that can happen and its important for you to know how we professionally handle those so you have enjoy the best experience on your wedding day.
Why should I book with Joy Photo and Video?
Joy Photo and Video focus on service and quality to help give you the best experience possible.
Can I choose my photographer and videographer?
The short answer is no, you cannot choose your team. If you have a preference of someone you like, we can make a special request. However, we cannot guarantee you will get to work with that person on wedding day. (Sometimes things happen- your wedding date changes or is post-poned, an accident or emergency may occur, etc.)
When do I get my photos and video?
Within 4-6 weeks after your wedding, you will receive your photos and video and any other items we promised to deliver.
What happens after I book?
After you book, your dedicated bridal consultant will work with you personally to get wedding details, timelines, and shot lists organized for your day.
What are the payment options?
We generally ask for a 50% deposit, but we can make payment plans, without interest, with as low as a 25% deposit to secure your date.
How much does it cost?
Your package can range anywhere from $2000- $4000+ depending on you and your wedding needs.
Are there any travel fees?
Generally, we don't charge any travel fees. However, if your wedding is international or too remote from one of our main city hubs, there will likely be some travel fees. In these cases, your team is probably driving long distances and my need to get a place to sleep after your wedding. Most weddings are local, so this is not usually a problem. But, if your wedding is far away, we’ll plan with you to make sure everything runs smoothly.